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3. We listen but we don't judge If a trans person shares information about their body, their treatments or their private life, we listen. If they choose not to, we respect that. Empathy is about being present without demanding explanations. "Are you trans? "Thank you for Have you had surgery?" trusting me." 4. The power of an apology We can make mistakes with a name or a pronoun. What's the best solution? Acknowledge the slip, correct it and carry on naturally, without making the mistake the centre of the conversation. A sincere apology shows respect and a willingness to learn. "Ugh, this is all "Sorry, I got it so complicated." wrong. Carrying on."

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